Careers

SAAS Sales: Account Executive (remote)

We are building the sales team that makes the internet better, so we’re seeking exceptional, top performing Enterprise and Mid-Market Account Executives to sell our fiber asset management platform. 

VETRO – a high-growth SaaS company based in Portland, Maine – is a cloud-based GIS platform that has been purpose-built for fiber optic mapping and management. VETRO enables ISPs, WISPs, municipalities, and engineering companies that are designing, building and operating the next generation of broadband infrastructure. A leader in the space, VETRO has customers in 20 countries and on 5 continents. 

You are:

• Building your own pipeline: you are a top-performing Account Executive with a track record of exceeding quota. You outperform other sales people.
• Experienced at using sales tools such as LinkedIn and HubSpot/Salesforce/CRM
• A curious self-starter with tireless commitment to unearthing opportunity, maximizing deal value and converting opportunities to invoices.
• Devoted to a consultative sales process.
• Determined to become both a product and subject matter expert.
• Successful when solution-selling in complex B2B sales.
• Obsessive when it comes to documenting activity and opportunity in CRM. 

Compensation:

• On target earnings include a combination of competitive base salary and variable compensation. 
• Company benefits include: medical, dental, vision, STD/LTD, life insurance, 401k with company match, unlimited PTO and more

VETRO, Inc. is an equal opportunity employer, and selects individuals best matched for the job based upon job-related qualifications regardless of race, religion, color, creed, sex, sexual orientation, age, ancestry, national origin, gender identity, genetic information, disability, pregnancy, veteran or military status or any other status or characteristic protected by law.

Apply Below.

We are building the sales team that makes the internet better, so we’re seeking exceptional, tenacious Business Development Representatives to sell our fiber asset management platform. Remote work considered, for the right candidate.

VETRO – a high-growth SaaS company based in Portland, Maine – is a cloud-based GIS platform that has been purpose-built for fiber optic mapping and management. VETRO enables ISPs, WISPs, municipalities, and engineering companies that are designing, building and operating the next generation of broadband infrastructure. A leader in the space, VETRO has customers in 20 countries and on 5 continents. 

You are:

• Energized by creating connections with perfect strangers.
• The kind of person who counts wins, not losses.
• Experienced at using sales tools such as LinkedIn Sales Navigator and HubSpot/Salesforce/CRM.
• A curious self-starter with tireless commitment to unearthing opportunity and finding the fit between people and solutions.
• Devoted to the consultative sales process and coachable.
• Determined to become both a product and subject matter expert. VETRO is a technical product used by fiber optic network engineers.
• A fast learner, taking new information and synthesizing it into your workflow. 
• Obsessive when it comes to documenting activity and opportunity in CRM. 

Compensation:

• On-target earnings include a combination of competitive base salary and variable compensation. 
• Company benefits include: medical, dental, vision, STD/LTD, life insurance, 401k with company match, unlimited PTO and more.

VETRO, Inc. is an equal opportunity employer, and selects individuals best matched for the job based upon job-related qualifications regardless of race, religion, color, creed, sex, sexual orientation, age, ancestry, national origin, gender identity, genetic information, disability, pregnancy, veteran or military status or any other status or characteristic protected by law.

Are you passionate about helping customers and colleagues?  Do you also enjoy solving complex data and technical problems?  Would you be excited to support smooth adoption of a mapping software platform used by broadband providers who are building fiber networks?  If this describes you, then apply now to our open Customer Support Specialist position here at VETRO FiberMap.

VETRO – a high-growth SaaS company based in Portland, Maine – is a cloud-based GIS platform that has been purpose-built for fiber optic mapping and management. VETRO enables ISPs, WISPs, municipalities, and engineering companies that are designing, building and operating the next generation of broadband infrastructure. A leader in the space, VETRO has customers in 20 countries and on 5 continents.

VETRO is expanding the Customer team throughout 2021 to support rapid growth.  The Customer Support Specialist will work on the Customer team and will interface internally with the entire VETRO team and externally with our customers.  Our ideal candidate is a motivated self-starter and tenacious and resilient problem solver who can work independently and grow with the team.

TECHNICAL SUPPORT and Related Duties

• Field incoming support emails and phone calls

• Learn the product inside and out –  to independently break down incoming issue tickets and problem solve for and with clients

• Provide technical assistance and prospect demos for Customers in supported trials

• Deliver technical GIS assistance and services, in collaboration with our GeoServices team, to enable our users to have access to excellent map data

• Deliver definition of application bugs and feature requests to the Product Development team, providing key insights into future product design

• Conduct onboarding trainings to audiences both small and large, follow on technical coaching

• Author, Curate and build customer training and support library and materials

• Develop relationships with key users/product champions at the customer organization

• Define and deliver to customer’s value statements and user journey milestones

Do you have what it takes to deliver on the objectives above? Our Support Specialist must be fearless, patient, confident, and a great communicator.  Our customers deserve superior responsiveness and commitment to support and problem solving.

Desired Qualifications and Characteristics:

• Minimum 2-3 years of relevant work experience; SaaS experience a plus

• Demonstrated outstanding written and oral communication skills

• Phone skills are a must – if you have “phone fear” this position is not a good fit, as our team often communicates complex information over the phone and via video conference tools

• Self-motivated with the ability to work with limited direction on multiple tasks concurrently

• Flexibility and adaptability, with an eye for new technologies – rapid uptake/learning

• Proficiency with GSuite and all basic office software; ability to learn new apps quickly
• Experience with CRM and Support Desk platforms

Bonus Qualifications:

• Experience in the broadband industry

• Experience in customer service, help desk or sales support in a software environment

• Experience with software design and testing, preferably map-based (GIS) software

Engagement:

• This position is homed in our Portland, ME office – remote work is possible

• This position is a full time, permanent position, with full benefits

Please send a short cover letter telling us about yourself and why you are excited about this job opportunity.

VETRO, Inc. is an equal opportunity employer, and selects individuals best matched for the job based upon job-related qualifications regardless of race, religion, color, creed, sex, sexual orientation, age, ancestry, national origin, gender identity, genetic information, disability, pregnancy, veteran or military status or any other status or characteristic protected by law.

COVID-19 considerations:

We value the safety of our staff and our community at large. All interviews will be conducted remotely and work will commence in a remote environment.

GIS Application Engineer / Account Manager
JOB DESCRIPTION – GIS Application Engineer / Account Manager

NOTE: This job is homed in Portland, ME. Also encourage applicants in Buffalo, NY. Fully Remote work is possible for the right candidate.

VETRO FiberMap is seeking our next GIS Application Engineer to serve as a customer facing Account Manager and Project Manager assisting with Onboarding. This is not a software developer/engineering position – rather it is a Business Analyst type role helping our users with the platform and with special projects.

Our ideal candidate is a motivated self-starter who can work independently and grow with the team. The GIS Application Engineer must be a great communicator with the patience, confidence and follow through skills to solve problems, vet solutions, explain complex concepts to a variety of people ranging from engineers to salespeople, and provide the superior customer support for which VETRO FiberMap is known throughout the industry.

VETRO – a high-growth SaaS company based in Portland, Maine – is a cloud-based GIS platform that has been purpose-built for fiber optic mapping and management. VETRO enables ISPs, WISPs, municipalities, and engineering companies that are designing, building and operating the next generation of broadband infrastructure. A leader in the space, VETRO has customers in 20 countries and on 5 continents.

Duties include;

• Acting as ‘Onboarding Concierge’ to ensure a smooth and fast time to value with the platform

• Coordinating on system integrations

• Assembling service team resources to deliver well-orchestrated data and other project work

• Guiding the configuration and launch of Z-Manager websites

• Communicating progress, deadlines and changes with customers

• Understanding customer needs and relaying that information back to the team

• Identifying product development opportunities from customer feedback and experience

Mandatory Qualifications:

• Minimum 1-2 years of relevant work experience; SaaS experience a plus

• Demonstrated outstanding written and oral communication skills

• Self-motivated with the ability to work with limited direction on multiple tasks concurrently

• Flexibility and adaptability, with an eye for new technologies;- rapid uptake/learning

• Proficiency with GSuite and all basic office software; ability to learn new apps quickly

• Highly organized, yet fluid, with an ability to quickly return to incomplete tasks*

Bonus Qualifications:

• Experience with CRM and Support Desk platforms

• Experience in the broadband industry

• Experience in customer service, help desk or sales engineering in a software environment

• Experience with software design and testing, preferably map-based (GIS) software

Engagement:

• This position is homed in our Portland, ME office – remote work is possible

• This position is a full time, permanent position, with full benefits

Please send a short cover letter telling us about yourself and why you are excited about this job opportunity.

VETRO, Inc. is an equal opportunity employer, and selects individuals best matched for the job based upon job-related qualifications regardless of race, religion, color, creed, sex, sexual orientation, age, ancestry, national origin, gender identity, genetic information, disability, pregnancy, veteran or military status or any other status or characteristic protected by law.

Related keywords: gis, gis developer, gis analyst

Job Type: Full-time

Pay: $45,000.00 – $65,000.00 per year

VETRO FiberMap is looking for a passionate Product Designer to bring their experience to a young, growing team working on a geospatial mapping SaaS platform.

VETRO FiberMap is looking for a Senior Site Reliability / Devops Engineer with experience in modern cloud infrastructure, security, and DevOps practices to join our engineering team. As an SRE/DevOps engineer you will be responsible for scaling the global VETRO FiberMap platform in order to deliver the next generation of GIS fiber management software.

About VETRO FiberMap:

VETRO FiberMap is a GIS mapping solution transforming the way broadband providers plan, design, and operate their local and global networks. Founded in Maine, VETRO FiberMap is being used to deploy fiber optic cable on 5 continents. We are a small agile organization composed of software engineers, UX designers, product owners, GIS specialists, and fiber enthusiasts!

The VETRO FiberMap platform is built on open-source libraries and tools hosted on AWS cloud infrastructure. We use technologies and services such as Node.js and Vue.js, PostgreSQL on RDS, RabbitMQ, and Nginx. Our software development practices are built on Agile Development Methodologies and we use tools such as Vagrant, Docker, Python, and Github Actions.

What you will work on:

• Contribute to the scaling and development of the VETRO FiberMap platform using modern cloud infrastructure approaches

• Apply security best practices to all aspects of the infrastructure

• Design and develop tools to empower software engineers to integrate and deliver software solutions with high quality and frequency

• Help mature production on-call procedure and participate in off-hours support rotations

• Optimize the performance of PostgreSQL on RDS in order to manage large network-based datasets

What you need to bring:

• 2+ years experience with provisioning, deploying, and supporting highly available cloud-based infrastructure on AWS or similar platforms.

• 2+ years experience applying DevOps and CI/CD practices in an Agile Development-based software development life cycle

• 2+ years experience with data and systems security

• Strong problem solving skills and the ability to break down complex issues

• A track record of keeping up to date on modern technologies and incorporating them into existing systems.

• Ability to thrive in a collaborative, positive, and supportive environment, and contribute to our culture of learning.

• Enthusiasm to work on new things and a readiness to jump in and contribute

What skills are helpful:

• Agile Development Methodologies.

• Proficient with scripting languages such as Python and Bash.

• Experience working with spatial data and relational databases (PostgreSQL, PostGIS)

• Linux based system administration

• Enthusiastic about working with small teams and early stage companies

• A familiarity with or interest in Node.js and Vue.js

• A devotion to keeping up with and implementing security best practices and processes
   

Job Type: Full-time

Pay: $80,000.00 – $110,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Tuition reimbursement
• Vision insurance

We are building the sales and marketing team that makes the internet better, so we’re seeking an exceptional, top performing Sales and Marketing Coordinator to support the go-to-market strategy of our fiber asset management platform. 

VETRO – a high-growth SaaS company based in Portland, Maine – is a cloud-based GIS platform that has been purpose-built for fiber optic mapping and management. VETRO enables ISPs, WISPs, municipalities, and engineering companies that are designing, building and operating the next generation of broadband infrastructure. A leader in the space, VETRO has customers in 20 countries and on 5 continents. 

You are:

• Happiest when you have competing priorities
• Experienced at using web-based tech tools – such as LinkedIn, Google Suite, and HubSpot/Salesforce/CRM – to communicate and document 
• A wizard at document management
• An aspiring marketer
• Someone who loves sales even if you don’t want to sell/ be the sales rep
• Curious and will get to the bottom of things

Your responsibilities would include:

• Processing orders
• Maintaining sales records
• Compiling regular sales reports
• Managing relationships with strategic events 
• Executing ongoing marketing tasks, such as sending out our newsletter
• Tracking changes in public policy and programs to identify prospects, stakeholders and partners
• Project managing cohorts of state and local broadband leaders who use VETRO to bring broadband to un- and underserved areas
• Quarterbacking company responses to public sector RFPs
• Producing presentation collateral for sales and marketing presentations

Compensation:

• Our attractive compensation package includes a competitive salary and benefits: medical, dental, vision, STD/LTD, life insurance, 401k with company match, unlimited PTO and more

VETRO, Inc. is an equal opportunity employer, and selects individuals best matched for the job based upon job-related qualifications regardless of race, religion, color, creed, sex, sexual orientation, age, ancestry, national origin, gender identity, genetic information, disability, pregnancy, veteran or military status or any other status or characteristic protected by law.