Join OurTeam

VETRO FiberMap is on a mission to build the best broadband network mapping software in the world for competitive internet service providers—helping them gain the time and productivity they need to expand service, shrink the digital divide, and offer more choice to consumers. We accomplish this mission by cultivating our team of world-class talent and building a company culture of “be the best” and “team first.”

graphic b

CompanyCulture

Located in the heart of downtown Portland, Maine, VETRO FiberMap is rapidly growing as we evolve our award-winning GIS platform. Our team is nimble, bright, and dedicated. While we work hard to achieve a unified vision, we also believe that work/life balance is as much a driver of success as setting goals. That’s why you’ll find the team working hard in the office—or enjoying Portland together outside of the office at bowling leagues, happy hours, and other pop-up social events.

Benefitsand Perks

We offer the dynamic environment of a true startup, with the stability of an established firm. Our standard incentive and benefits package includes the necessities—competitive salaries, health, dental, and generous paid time off—as well as 401k employer match, disability, employee equity, professional development and educational stipends, and a never-ending supply of freshly roasted coffee from Coffee By Design (our city’s best roast) as well as other amenities.

graphic

Seeking TalentedApplicants

Don’t see the right match for your skill set? VETRO FiberMap is always open to hearing from talented professionals interested in joining our team. If you think you have the drive and experience to contribute to our mission, we want to talk. Click here to send us your resume.

Please stay in touch and keep an eye out for opportunities here on our website or by following us on LinkedIn.

Inside Sales Associate

This position is based in downtown Portland, Maine.

Our team is seeking an Inside Sales Associate to handle a wide variety of inside sales and marketing support activities. This position will report to our Director of Business Development, and work closely with the Sales and Marketing team.

VETRO FiberMap is a fiber management and GIS mapping platform transforming the way broadband providers plan, design, and operate their local and global networks. To date, VETRO FiberMap has been adopted by organizations deploying fiber optic networks all around the United States and in over a dozen other countries.

Our ideal candidate has at least 1-2 years of direct sales, sales support, or customer service experience, and is interested in using their strong technical software and writing skills to support sales activities. Ingenuity, enthusiasm, strategic thinking, an eye for detail, quick learning, prioritization and self-organization are important to this role.

Responsibilities:

  • Develop an expert understanding of the VETRO FiberMap platform through interaction with internal teams
  • Qualify leads by probing to understand their business challenges, and conducting value-based conversations to uncover answers to key questions surrounding needs, metrics of success, budget, etc. Also serve as the initial point of contact for inbound leads through timely and situation-appropriate follow up
  • Educate potential customers about the VETRO FiberMap platform, and clearly communicate the product value to their organization
  • Document all leads and inquiries in our CRM, including batch contact imports from conferences and paid mailing lists. Maintain a high-quality CRM database through research, curation, and data entry
  • Support sales team efforts during trade shows and client visits as needed, including delivering technical pre-sales product demonstrations
  • Generate templated proposals and other business development materials
  • Schedule targeted, in-person demonstrations and prospective client visits in select cities or markets in consultation with ownership

In addition, the candidate will ideally assist with the following marketing tasks:

  • Funnel Building Research: Scan social media outlets (newsletters, alerts, Twitter, LinkedIn, etc.) for relevant content
  • Direct Mail campaigns
  • Update CRM records for email, phone, and address where missing or bounced from email campaigns (ongoing)
  • Work with marketing team to author and co-create marketing content/copy as needed

Desired Skills and Experience:

  • Minimum 1-2 years of relevant work experience; SaaS experience a plus
  • Demonstrated outstanding written and oral communication skills
  • Phone skills are a must – if you have “phone fear” this position is not a good fit, as our team often communicates complex information over the phone and via video conference tools
  • Self-motivated with the ability to work with limited direction on multiple tasks concurrently
  • Flexibility and adaptability, with an eye for new technologies – rapid uptake/learning
  • Proficiency with GSuite and all basic office software; ability to learn new apps quickly
  • Experience with CRM and Support platforms, i.e. ZenDesk
  • Experience in customer service, help desk or sales support in a software context

This position is based at the VETRO FiberMap headquarters in downtown Portland, Maine. We maintain a casual office environment in an open concept layout, with a bottomless stash of local Coffee by Design coffee. The team participates in local tech meet ups, the startup community, social activities, events, and more. We encourage a work life balance that includes personal and professional development, and community engagement.

Portland may be a small city, but technology (and other) employment opportunities are plentiful in a thriving and growing segment of the local economy. More on the city and the area can be found here.

This is a full time, salaried position. Compensation based on experience. Full benefits package. Please include a professional resume and cover letter with your application.

Apply
UX/UI Designer

This position is based in downtown Portland, Maine.

VETRO FiberMap is looking for a passionate UX/UI Designer to add their experience to a young, growing team producing an industry-leading, cloud-based geospatial mapping platform.

The platform is VETRO FiberMap, a GIS mapping solution transforming the way broadband providers plan, design, and operate their local and global networks. To date, VETRO FiberMap has been adopted by organizations deploying fiber optic networks all around the United States and in over a dozen other countries.

As a company, we are very customer oriented—it’s part of our DNA, and is manifested in the way we focus on UX/UI detail, listen to our customers, and provide strong customer support. We are an agile organization that includes everyone on the team in the agile approach and process—the developers, the UX/UI designers, GIS Specialists, and the product owners. Everyone is involved, provides input, and works together to deliver a world class SaaS product experience.

About You:

  • You believe that proper UX/UI design and implementation will define a product
  • You thrive in a collaborative environment that crosses several disciplines including GIS, engineering, and marketing
  • You want to be part of a startup environment
  • You enjoy working on products that provide a social benefit

Responsibilities:

  • Collaborate closely with product managers and developers to develop UI designs for an engineering-based web mapping platform
  • Create, improve and use wireframes, prototypes, style guides, user flows, and effectively communicate your interaction ideas to the product development team
  • Construct mockups that developers will use to guide their programming tasks
  • Continually keep yourself and your design team updated with the latest changes in your industry’s standards

Skill Requirements:

  • Ability to work in an agile work environment and perform rapid prototyping
  • Experience building mockups using prototyping software (Adobe XD, Sketch, or similar)
  • Familiarity with modern web architecture (HTML / JS / CSS)
  • Strong presentation skills
  • Deadline and detail-oriented

The VETRO FiberMap office is located in Monument Square in downtown Portland, Maine. We maintain a casual office environment in an open concept layout, with a bottomless stash of local Coffee by Design coffee. The team participates in local tech meet ups, the startup community, social activities, events, and more. We encourage a work life balance that includes personal and professional development, and community engagement.

Portland may be a small city, but technology (and other) employment opportunities are plentiful in a thriving and growing segment of the local economy. More on the city and the area can be found here.

Compensation based on experience. Full benefits package. Please include a professional resume and cover letter with your application.

Apply
GIS Software Support Engineer

This position is based in downtown Portland, Maine.

VETRO FiberMap is seeking a GIS Software Support Engineer to focus on supporting our customer base. This position will report to our Director of Customer Success, and regularly interface with the entire VETRO FiberMap team.

VETRO FiberMap is a fiber management and GIS mapping platform transforming the way broadband providers plan, design, and operate their local and global networks. To date, VETRO FiberMap has been adopted by organizations deploying fiber optic networks all around the United States and in over a dozen other countries.

Our ideal candidate is a motivated self-starter who can work independently and grow with the team. The GIS Software Support Engineer must be a great communicator with the patience, confidence and follow through skills to solve problems, vet solutions, explain complex concepts to a variety of people ranging from engineers to salespeople, and provide the superior customer support for which VETRO FiberMap is known throughout the industry.

Customer Support

  • Field incoming support emails and phone calls
  • Learn the product in enough detail to break down incoming issue tickets and problem solve for and with clients independently
  • Conduct pre-sales product demos, on-boarding trainings, and follow on technical coaching
  • Help curate and build customer training and support library and materials

Required Skills

  • Minimum 1-2 years of relevant work experience; SaaS experience a plus
  • Demonstrated outstanding written and oral communication skills
  • Phone skills are a must – if you have “phone fear” this position is not a good fit, as our team often communicates complex information over the phone and via video conference tools
  • Self-motivated with the ability to work with limited direction on multiple tasks concurrently
  • Flexibility and adaptability, with an eye for new technologies – rapid uptake/learning
  • Proficiency with GSuite and all basic office software; ability to learn new apps quickly

Bonus Qualifications:

  • Experience with CRM and Support Desk platforms
  • Experience in the broadband industry
  • Experience in customer service, help desk or sales support in a software environment
  • Experience with software design and testing, preferably map-based (GIS) software

This position is based at the VETRO FiberMap headquarters in downtown Portland, Maine. We maintain a casual office environment in an open concept layout, with a bottomless stash of local Coffee by Design coffee. The team participates in local tech meet ups, the startup community, social activities, events, and more. We encourage a work life balance that includes personal and professional development, and community engagement.

Portland may be a small city, but technology (and other) employment opportunities are plentiful in a thriving and growing segment of the local economy. More on the city and the area can be found here.

Compensation based on experience. Full benefits package. Please include a professional resume and cover letter with your application.

Apply
Node JS Developer

This position is based in downtown Portland, Maine.

VETRO FiberMap is looking for a Node.js Developer to join our Platform Engineering team.

VETRO FiberMap is a fiber management and GIS mapping platform transforming the way broadband providers plan, design, and operate their local and global networks. To date, VETRO FiberMap has been adopted by organizations deploying fiber optic networks all around the United States and in over a dozen other countries.

As a company, we are very customer oriented—it’s part of our DNA, and manifests in the way we focus on UX/UI detail, listen to our customers, and provide strong customer support. We are an agile organization that includes everyone on the team in the agile approach and process—the developers, UX designers, GIS Specialists, and product owners. Everyone is involved, providing input, and working together to deliver a world class SaaS product.

About the Role

The Platform Engineering team is responsible for the cloud infrastructure and the APIs that support feature development, and everything in between. As a key member of this team, you will help us maintain our existing infrastructure and scale it to support our expanding, geographically dispersed customer base. You will help us quickly and reliably serve more requests to more customers, while ensuring data integrity and platform security. You will help gather requirements and distill actionable stories from colleagues on other teams, customers, and integration partners. In this role, you will have the opportunity to mentor teammates while honing your own skills.

About You

Even though you are generally not customer-facing, you care deeply about our relationship with each customer and that guides your daily work. You are a self-starting problem-solver who balances the need to explore and innovate with delivering solutions quickly and reliably to our customers. You are a skilled troubleshooter, but know when to seek advice to avoid being blocked. You have proven experience scaling SaaS applications in the cloud.

Required:

  • Bachelor’s degree in computer science or other technical field
  • 4+ years of Javascript, 3+ Years of Node.js, Express
  • 3+ years of SQL (Postgres preferred)
  • Linux CLI/Shell scripting
  • AWS/Cloud experience
  • Proven experience scaling applications for growth
  • Git/Github
  • Ability to train/mentor teammates

Bonus:

  • Master’s degree in a technical field
  • Frontend experience (Vue preferred)
  • Experience with geospatial tools (Leaflet, PostGIS, etc) Microservice/Serverless experience
  • Python

This position is based at the VETRO FiberMap headquarters in downtown Portland, Maine. We maintain a casual office environment in an open concept layout, with a bottomless stash of local Coffee by Design coffee. The team participates in local tech meet ups, the startup community, social activities, events, and more. We encourage a work life balance that includes personal and professional development, and community engagement.

Portland may be a small city, but technology (and other) employment opportunities are plentiful in a thriving and growing segment of the local economy. More on the city and the area can be found here.

Compensation based on experience. Full benefits package. Please include a professional resume and cover letter with your application.

Apply
GIS Analyst

This position can be based in Portland, Maine or Buffalo, New York.

VETRO FiberMap is looking to fill a new GIS Analyst/Technician/Data Conversion position to execute on a growing workload of geodata creation and conversion projects. The job may include some digitizing, but also a whole lot of problem solving and mastering the transcription and conversion of inbound source data into meaningful, map-based information. The data sources vary from scanned engineering drawings to CAD files, GIS files, Spatial Databases, Google Earth files, spreadsheets…you get the picture.

To succeed in this role you need to be confident, comfortable in any number of desktop GIS worlds, and able to take a data puzzle and stick with it until it is solved, then be willing to document the process and return to perfect and automate it. You should be highly organized, able to recognize patterns in messy data, and love to learn new tech. SQL Queries should be familiar at least.  

The ideal candidate will have 2+ years of professional experience and at least a Bachelors degree in Geography/GIS or related or equivalent work experience. 

Responsibilities Include:

  • Serving as technical staff on geospatial data research, compilation, standardization, development, and conversion projects
  • Implementing QA procedures
  • Designing and implementing Extract, Transform, Load (ETL) workflows
  • Address data parsing, standardization, Geocoding
  • Database schema design and data normalization to support data maintenance and application requirements
  • Editing geospatial data sets in PostgreSQL/PostGIS using Desktop GIS tools
  • Contributing to our application development team by preparing data and map services for web mapping applications

Desired Skills and Experience:

  • Utilities data management, especially telecommunications
  • Familiarity with mobile data collection tools/platforms
  • ETL using FME or similar
  • Proven ability to be a team player in a small company environment
  • Database skills
  • Desktop GIS tool mastery; QGIS, MapInfo Pro, or ArcGIS
  • Excellent written and verbal communication skills

Bonus Qualifications:

  • Web development skills, especially with open source geospatial tools
  • Server administration and dev-ops experience, especially Amazon EC2
  • GIS Training or customer facing experience

This is a full time salaried position with competitive compensation based on experience. VETRO FiberMap offers a quality total benefits package and a collaborative, creative and flexible work environment. Please include a professional resume and cover letter with your application.

Apply
Close Menu